For laboratory & research use only — not for human consumption.
REGENIX

Policies

Shipping & Returns

Processing & handling

Orders are typically prepared within 1–2 business days. Lyophilized peptides are shipped as a stable powder and are unaffected by short transit windows at ambient temperature. Vials are packaged discreetly and protected against light and impact.

Shipping

  • Domestic shipping with tracking on every order.
  • You'll receive a tracking number by email once your order ships.
  • Direct payments are launching soon; shipping options and rates will be finalized at checkout when it goes live.

Returns

Because these are sensitive research materials, we cannot accept returns of opened or temperature-sensitive products once delivered. If your order arrives damaged, incorrect, or with a compromised seal, contact us within 7 days of delivery and we'll make it right with a replacement or resolution.

Damaged or incorrect orders

Email support@regenixwellness.co with your order number and photos of the packaging and product. See our FAQ for storage and reconstitution guidance.

All products are sold for laboratory and research use only. Not for human consumption, diagnosis, treatment, or cure of any condition. Not evaluated by the FDA. This policy is a starting template — review and finalize shipping terms, carriers, and rates before launch.